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Returns

Can I return an item ?

If you wish to return an item, you can either exchange it for something else in our shop or if you don't see anything you like, you can get a refund.

 

What Can I Return ?

You may return any item you have bought from our shop except for shapewear and sale items.

  • return items should not have been used,
  • and in the same condition that you received them (including tags, labels etc).

 

How long do I have to return ?

If you are not entirely satisfied with your purchase,You can return any item that you have purchased within 14 Days from the date that you received it.

 

How do I exchange for something else ?
If you would like to exchange what you've bought for something else, you can do so by contacting us here or by visiting one of our shops here

 

How long does a refund take?
If you've not seen anything else that you would like, we will offer you a full refund (excluding delivery costs). Once we have received a returned item, then we will issue a refund. Once a refund has been issued. you will receive your refund within 5-7 working days, depending on your card issuer's policies. .

 

 

How do I return items ?
To return items, you can mail the items back to the address below :

Cerrura Fashions,

89-93 Fonthill Road,

Unit G7 - G9

Finsbury Park, London,

N4 3JH.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.